WEBSITE TERMS AND CONDITIONS
The Vault Bookkeeping Pty Ltd
ABN 19 643 360 123
36 Church Street, Maitland NSW 2320
Email: katie@thevaultbookkeeping.com
Phone: 0425 777 474
Website: www.thevaultbookkeeping.com.au
1: Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use this website.
Where clients enter into a service agreement through this website, electronic acceptance constitutes a legally binding agreement.
2: Services
The Vault Bookkeeping Pty Ltd provides bookkeeping, BAS services, administrative support, advisory support, bookkeeping clean up and rescue services, and social media and digital marketing services.
Information provided on this website is general in nature and does not constitute financial advice, tax advice, or personal financial planning advice.
3: BAS Agent Services
The Vault Bookkeeping Pty Ltd is a registered BAS Agent. BAS services are provided in accordance with the Tax Agent Services Act 2009 and relevant professional obligations.
Where services fall outside BAS Agent registration requirements, they will be clearly defined within the service agreement.
4: No Financial Advice
Nothing on this website constitutes financial planning advice, investment advice, or taxation advice unless you have formally engaged us under a written agreement.
Clients must obtain independent professional advice appropriate to their circumstances.
5: Online Agreements
Where you electronically accept a proposal or service agreement via this website, you acknowledge that:
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You have read and understood the terms
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You agree to be legally bound
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Electronic signatures are valid and enforceable
6: Fees and Payments
Payments may be made via direct debit or card payment as outlined in your service agreement.
All fees are outlined in individual client agreements.
No refunds are provided for services once work has commenced, except as required under Australian Consumer Law.
Nothing in these Terms excludes rights available under the Competition and Consumer Act 2010.
7: Intellectual Property
All content on this website, including text, graphics, branding, downloads, and resources, is the property of The Vault Bookkeeping Pty Ltd unless otherwise stated.
You may not reproduce, distribute, modify, or republish any material without written consent.
Free downloads provided through the website are for personal business use only and must not be redistributed, resold, or reproduced.
8: Testimonials and Third Party Content
Client testimonials published on this website reflect individual experiences and do not guarantee similar outcomes.
We may reference third party platforms or integrations such as Xero. All third party trademarks remain the property of their respective owners.
9: Social Media and Digital Marketing Services
Where we provide social media services:
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We do not guarantee specific engagement, reach, or revenue outcomes
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We are not responsible for platform outages, algorithm changes, or account suspensions
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Platform decisions are outside our control
Clients remain responsible for compliance with advertising laws and platform policies unless otherwise agreed in writing.
10: Website Use
You agree not to misuse this website or attempt to interfere with its operation.
We may update or remove content at any time without notice.
11: Cookies
This website uses cookies to enhance user experience. By using the website, you consent to the use of cookies.
12: Limitation of Liability
To the maximum extent permitted by law, The Vault Bookkeeping Pty Ltd is not liable for any indirect, incidental, or consequential loss arising from use of this website.
Nothing in these Terms excludes liability where it cannot be excluded under Australian Consumer Law.
13: Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia.
Any disputes arising from use of this website will be subject to the jurisdiction of the courts of New South Wales.